I am a writer, and depend on a functioning computer.  While I'm not totally computer illiterate, neither am I a "power user."  So, I really needed George Mulder to sort me out three different times.  Among other things: he expanded my computer's memory, saved from cyber space an entire book I'd written, as well as kicked the shite out of spy ware and viruses that had moved into my machine.  All of this on a moments notice, and done with cheer.  I recommend him unreservedly!  -Michael J. McCoy